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Compare Chat ToolsWhy chat support? There are many reasons. Find out if you need it on your website.
Compare all crucial features like pricing, ease of use and appearance in our comparison.
See how chat support can enrich the user experience of your website in our short video.
There are obvious reasons to use live support: customers have become more demanding and don’t want to wait days, or even hours, for an answer. Various studies show that not only will initial purchases will pick up, but also customer loyalty will improve. The time is right to try live chat support on your website. There is a great number of very good providers that offer hosted live chat solutions at very affordable price rates. And setting them up on your website literally only takes minutes.
Find out what you need to look at when choosing a live chat tool
If your website matches one or more of these points it may very well be worth it:
Click here to learn more about the pros and cons of live chat support
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In 2009 I started the Tooltester Network, testing and comparing cloud-based web tools. There I quickly learned to appreciate live chat support whenever I had a question. That led me to take a closer look at live chat software and in 2012 ChatToolTester was born!
As a website builder expert I get a lot of questions from users and companies who want to create websites. Support is a crucial topic here. Many of them wish more than a simple contact form, but can’t offer telephone support. A very good solution is live chat. I evaluate the tools out there so that you can make the best decision.