Tracking and live analytics: how can you use them effectively?
Live chat tools like Zopim or Olark give you insight about what's happening on your website – in real time!
You can see important information like how much time each visitor has spent on your site or which country they are in. Use it to start pro-active chats and answer questions they may have about your products or services.
Click the image to see an example of Zopim's analytics